FAQs • Monterey Park, CA • CivicEngage

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Will I be transported to the hospital of my choice?: Paramedics are required to take emergency patients to the closest receiving emergency room. Many times emergency rooms are full. The paramedics will call the hospital from the scene and find which hospital emergency is accepting patients. Trauma patients will be taken to a trauma center and children will be taken to a hospital which specializes in child care.

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Fire Department

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1. How do I get a copy of a Fire Report?: Submit a Public Records Request to the City Clerk's Office for receipt and processing to the Fire Department. Report copies are $8.00. Reports will be provided to the property owner or legally authorized individuals only.

2. How do I request a Fire Station Tour?: Please visit our Public Education and Community Outreach page or call (626) 307-1262.

3. How do I become a member of the Paramedic Subscription Program?: You may request an application to be mailed to you by calling (626) 307-1423 or visit the Emergency Medical Services Website Page and select either Residential Application or Business Application.

4. Will I be transported to the hospital of my choice?: Paramedics are required to take emergency patients to the closest receiving emergency room. Many times emergency rooms are full. The paramedics will call the hospital from the scene and find which hospital emergency is accepting patients. Trauma patients will be taken to a trauma center and children will be taken to a hospital which specializes in child care.

5. I have great health, do I need to fill out the medical history form?: Probably not. If you have a medical condition and are seeing a doctor on a regular basis or are currently taking a prescribed medication you should complete this form and place in an enveloped marked "Attention Paramedics" and kept in a visible place such as the outside of your refrigerator.

6. How do I get a copy of an Emergency Medical Service Report: Submit a Public Records Request to the City Clerk's Office for receipt and processing to the Fire Department. Report copies are $8.00. EMS reports may only be obtained by the patient or legally authorized individuals (please see the Federal HIPAA Privacy Rule)

7. How can the Patient Medical Form help me during an emergency?: To speed patient care the paramedics need to know your current medical history, if you have any allergies to medications, and what medications you are currently taking. The faster they get this information the faster you will be treated. If they arrive and you are unconscious they can quickly get this information from the envelope you placed on your refrigerator door.