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Cable TV, Internet, and Phone Service
Spectrum (formerly Charter Communications) (866) 499-8080 https://www.spectrum.net/AT & T (800) 310-2355 https://www.att.com/
Southern California Edison (SCE) (800) 684-8123 https://www.sce.com/
Southern California Gas Company (800)427-2200 https://www.socalgas.com/
AT & T (800) 310-2355 https://www.att.com/
Athen’s Trash Services (Residential and Commercial) (626) 336-6100 https://athensservices.comWare Disposal (Commercial only) (877)714-9273 https://www.waredisposal.com/
Monterey Park Water Utility (626) 307-1342 Monterey Park UtilitySan Gabriel Valley Municipal Water District (626)448-6183 http://sgvmwd.org/ California Water Service (323) 722-8601 https://www.calwater.com/
Yes, Citizens who report alleged violations to the City have the option to remain anonymous. For confidentiality purposes, information of those who file a report or complaint is for internal use only.
To report graffiti on public property (sidewalks, curbs, street signs, equipment in the parks, utility poles, alleys, utility poles, etc.) or private property (residential and commercial property), call the Graffiti Removal Hotline at (626) 307-1449, send an e-mail to: email@example.com. or submit a request online via the GoMPK App.
To report the occurrence of an individual making graffiti, please call the Monterey Park Police Department immediately with a location and description of the individual at (626) 573-1311.
Thank you for participating in keeping the City clean. Athens Trash Services provides a FREE service to the residents of Monterey Park and will pick up and dispose of bulky item, such as appliances, furniture, etc. Anyone can contact them to schedule a pick-up at (888)336-6100. You may also submit a request online via the GoMPK App.
Property owners are required to maintain the landscaping on their commercial and residential properties. Landscaping should follow Planning Division’s approved guidelines. Overgrown, dead, decayed, diseased or hazardous tree, weeds, vegetation, or debris are to be reported to the Code Enforcement Division at (626) 307-1415, or submit a request online via the GoMPK App. This includes but is no limited to any condition of vegetation overgrowth which encroaches into, over, or upon any public right-of-way including, streets, alleys, parkways and sidewalks, so as to constitute either a danger to the public safety or property or any impediment to public travel.
Some properties that are located along the freeway, belong to and are maintained by the California Department of Transportation (Cal Trans). To submit a customer service request to their Division of Maintenance, please visit online at https://csr.dot.ca.gov If you need further assistance please coll (213) 897-3656.
You may report issues with trees or vegetation growing near or touching power lines to Southern California Edison at 800-655-4555 or at sce.com.
Parking Recreational Vehicle Parking, Boat and Boat Trailer is permitted in the R-1 Zone property, subject to the following limitations:
(A) Parked in an enclosed garage; or in the side yard, rear yard or driveway. If parked on the driveway, the vehicle or item must remain out of the front yard setback and be placed so as not to obstruct the operation of the garage door for access of at least one vehicle to be parked in the garage.
(B) Parked on a hard-surfaced area such as asphalt or concrete.
(C) On the lot, parked perpendicular to the street.
(D) Cannot extend over the public sidewalk or any lawn or landscaped area.
(E) Cannot be used for temporary or permanent housing purposes longer than twenty-four (24) hours.
(F) Cannot be connected to sewer lines, water lines or electricity except temporarily for charging batteries and other temporary hook-up facilities not lasting more than twenty-four (24) hours; and provided, that all such connections must comply with applicable State law and the electrical code.
(G) Cannot be used for storage of food, materials or equipment other than those items considered to be a part of the unit for its use. (Ord. 2097 § 3, 2013)
Garbage can, solid waste container, solid waste, junk, bulky items, placed or maintained so as to be visible from neighboring properties or the public right-of-way, except for those times scheduled for collection, in accordance with this code;
Trash enclosures must be maintained in a closed manner at all times to prohibit visibility of trash container from public rights-of-way or adjacent property.
6.08.060 Containers for residential collection.
(a) To protect public health, safety, and well-being against the growth and spread of vectors, it is the duty of every person in possession, charge, or control of any residential property within the city, in or from which refuse accumulates or is produced, to keep in a suitable place and utilize the containers provided by the servicer. No other containers shall be used;
(b) If the capacity of the containers provided by the servicer is insufficient for the quantity of all refuse, recyclables and/or yard waste generated at the premises between pickups, then the residential service customer shall subscribe to such additional service as determined and required by the servicer to protect the public health, safety, and well-being against the growth and spread of vectors from such refuse, recyclables and/or yard waste;
(c) All refuse and recyclables to be collected shall be placed in the containers provided by servicer, as follows:
(1) Curbside Service;
(A) Refuse and recyclables (not including yard waste) shall be placed in the black container(s);
(B) Yard waste shall be placed in the green container(s);
(C) No such container may be placed for pickup if its contents exceed three hundred pounds;
(2) Bin Service. The occupant shall place refuse and recyclables in the bin(s) provided by the servicer;
(3) Construction and demolition debris. Except for disposal by a self hauler pursuant to Section 6.08.280, construction and demolition debris shall be placed in the debris box(es) provided by the servicer and/or the black container(s) for refuse and recyclables provided by the servicer (the black containers are subject to the three hundred pound weight limit);
(d) To minimize interference with the public rights-of-way, no person shall place a container or bulky item on a parkway for collection service earlier than twenty-four hours prior to the normal collection date as specified by the director of public works. To minimize interference with public rights-of-way, any containers not collected from or any bulky items not removed shall be removed from the public right-of-way location by midnight of the scheduled day of collection;
(e) Unless otherwise directed by the servicer, containers shall be placed for collection on the street with the wheels of each against the curb and at least one foot distance between each container. In instances where no curb exists, containers shall be placed as close to the edge of the street as practicable with the wheels toward the lot. For alley collection, containers shall be placed on the lot as close to the right-of-way line of the alley as practicable. No occupant shall move any bin or debris box placed by the servicer. (Ord. 2003 § 1, 2002)
No. The City does not allow vehicles to be parked on the lawn or unpaved surfaces, in a residential area,
Vehicles may be parked in the driveway and public street as per City parking regulations and restrictions.
Yes it is allowed, with approval from the City for a Home Occupation Permit.
Home occupations are permitted in the R-1, R-2, and R-3 Zones subject to obtaining a Home Occupation permit from the Planning Division.
Permitted Home Occupations. The following businesses are permitted with a valid Home Occupation permit:
(a) Office use;
(b) Mail ordering;
(c) Home crafts such as model making, basket weaving.
Home Occupations Prohibited. Permitted home occupations may not in any event be deemed to include the following:
(a) Auto repair;
(b) Barber shop or beauty salon;
(c) Carpentry work;
(d) Dance instructions;
(e) Funeral chapel or funeral home;
(f) Gift shop;
(g) Medical or dental offices, labs, clinics, or hospitals;
(h) Auto, boat and trailer painting;
(i) Photo studio;
(j) Private schools;
(k) Renting of equipment and/or trailers;
(l) Appliance repairs;
(m) Eating establishment;
(o) Tailors, dressmakers, upholstery;
(p) Service uses, personal and professional;
(q) Such other uses that may generate excessive pedestrian or vehicle traffic and that may be obnoxious or a nuisance to adjacent residents such as noise, odor, or appearance as determined by the City Planner, or that violate the use limitations provided in subsection (5) of this section.
The City’s allows construction, demolition work and operation of mechanically powered saw, sander, drill, grinder, lawn or garden tool or similar tool between the hours of 7:00 a.m. and 7:00 p.m. on weekdays and the hours of 9:00 a.m. and 6:00 p.m. on Saturdays, Sundays and holidays.
Construction noise made outside of the City allowed construction times can be reported to the Monterey Park Police Department (626) 573-1311,
Contact the L.A. County Department of Public Health http://www.publichealth.lacounty.gov/eh/community/mold.htm
Note: You must speak directly with an inspector to schedule an appointment. The inspectors will attempt to accommodate your schedule, but you should expect to allow a 72 hour lead time for your request.
If the person submitting the plans is not the holder of the pocket license, a letter from the holder of the pocket license must be submitted with the name of the person submitting the plans and the permission to submit plans.
You may call during business hours to schedule an appointment, Monday through Friday or leave a message for Inspectors, at 626-307-1308. Inspectors will return calls when in the office.
Note: It is acceptable to call the fire marshal with fire code-related questions or field inspection problems.
Monterey Park City Hall is open Monday through Thursday on an appointment basis. More info.
City staff continue to be available by phone and email. Constituents are encouraged to contact city hall through their regular contacts, by selecting from the directory, or by searching the website.
Barnes Park, 350 S. McPherrin Ave. - 3 tennis courts and 6 pickleball courts (shared use)
Garvey Ranch Park, 781 S. Orange Ave - 2 tennis courts
George Elder Park, 1950 Wilcox Ave. - 4 tennis courts
Highlands Park, 400 Casuda Canyon Dr. - 2 tennis courts
Sequoia Park, 750 Ridgecrest St. - 2 tennis courts
Sierra Vista Park, 311 N. Rural Dr. - 1 pickleball court
Sunnyslopes Park, 1599 Sunnyslope Dr. - 2 tennis courts
Modified and Limited
For senior lunch and Dial-A-Ride program information, please call Langley Senior Center at 626-307-1395.
To get more information about the COVID-19 vaccine or to book an appointment, please visit the LA County vaccine page at VaccinateLACounty.com.
Additional information is also available from the State of California at https://covid19.ca.gov/vaccines/.
For information about COVID-19 mobile sites, home testing, popup sites or other programs, please visit LA County COVID-19 Testing or call 211.
LA County Department of Public Health has also provided the following advisory: Please do not call 911 to request testing for COVID-19 and please do not go to an emergency room unless you are seriously ill and require emergency care. If you have respiratory illness and want to know if you should be tested for COVID-19, it is best to call your health care provider or, if you don’t have a provider, contact L.A. County by calling 211 or visiting www.211la.org for help finding a clinician near you. The City is in communication with the Los Angeles County Department of Public Health to ensure that public officials are taking the appropriate action to protect the public against the spread of the coronavirus.
During the temporary closure period, utility customers will still have access to speak with knowledgeable customer service representatives:
Additionally, the City offers multiple options for customers to pay their utility bills by phone, by mail, via drop box outside the City Hall west entrance, automatic billing, or online.
The City has implemented a temporary moratorium on residential service disconnections for non-payment due to financial hardships until the COVID-19 situation is stabilized. We encourage customers experiencing financial hardship to contact our Utility Billing office at 626-307-1342 to discuss payment extension and payment plan options that may be available.
Source: LA County.
Project Roomkey FAQ ChineseProject Roomkey FAQ SpanishProject Roomkey FAQ Vietnamese
Project Roomkey is a collaborative effort by the State, County and the Los Angeles Homeless Services Authority (LAHSA) to secure hotel and motel rooms for vulnerable people experiencing homelessness. It provides a way for people who don’t have a home to stay inside to prevent the spread of COVID-19.
Project Roomkey aims to not only protect high-risk individuals, but to also prevent the spread of the deadly virus in our communities and protect the capacity of our fragile hospitals and healthcare system by providing a place for individuals to safely isolate.
In this period of economic downturn and unemployment, Project Roomkey is also helping keep local businesses open and members of our community employed.
Who will be staying at the hotel?
Hotel rooms will provide temporary housing for people experiencing homelessness who are not COVID-19 positive or symptomatic, but are vulnerable to complications should they become infected with COVID-19. To qualify to participate in Project Roomkey, individuals must be 65 years of age or older or have underlying medical conditions or be medically compromised. This group of people are significantly more likely to need hospitalization, and require critical care if infected with COVID-19. That surge of infection would severely impact our healthcare system.
To participate in Project Roomkey, clients must be referred to the program by a homeless services provider or law enforcement.
Is there security on site?
Yes, private security will be on site, 24/7, at each Project Roomkey site.
How are Project Roomkey sites staffed?
Every Project Roomkey site is staffed 24/7.
Staffing at the Project Roomkey sites consists of:
Staff monitors guest behavior to ensure program rules are followed, provides daily health and wellness checks of guests, delivers food to client rooms and responds to client needs.
Are there rules for clients residing at the site? How will they be enforced?
LAHSA has established a code of conduct for clients at the Project Roomkey sites, which outlines expectations for those participating in the program. Service providers explain the code of conduct to participants upon entry into the program and remind them of its provisions over the course of their stay.
The County has contracted with a private security firm to deploy security guards on site 24 hours per day, seven days per week. Security is meant to ensure the safety of everyone on site. At least one professional security guard is present for every 50 rooms.
Can people walk up and ask for a room?
No. The address of each Project Roomkey site is confidential. Only people who meet the requirements and are referred by a service provider or law enforcement can participate in the Project Roomkey. Project Roomkey sites are not walk-up facilities.
What procedures are in place in the event that one of the clients ends up being COVID-19 positive?
Clients are screened for COVID-19 symptoms prior to entering the hotel. After intake, clients and staff are screened for symptoms and have their temperature checked a minimum of two times per day. If a client begins to exhibit symptoms of COVID-19, site staff will activate emergency protocols, contact the Department of Public Health (DPH) and transfer the client to the appropriate location for further care. The County will ensure the appropriate deep cleaning process occurs if a client is found to have tested positive.
While at the hotel, all clients are educated about appropriate social distancing practices, handwashing, and face coverings. Clients are not permitted to congregate in common areas.
Can clients in Project Roomkey sites leave the hotel or motel?
Just like all the residents of Los Angeles County, Project Roomkey clients must adhere to physical distancing and Safer At Home guidelines, which means they can only leave the hotel for essential services.
Services, including three meals a day and medical monitoring for COVID-19 symptoms are provided on site.
Clients are issued an ID and no guests are allowed on site.
How long will a hotel or motel be part of Project Roomkey?
Project Roomkey is a temporary program to provide life-saving, temporary housing for the most vulnerable people who are experiencing homelessness. The County will enter into an occupancy agreement with a hotel or motel for a 3-month period, with options to extend during the pandemic.
At the end of the pandemic, what will happen to people staying at the hotels?
LAHSA, the County, and partners from the non-profit and philanthropy sectors are working together to develop a comprehensive plan for those who receive temporary assistance under Project Roomkey, so that they do not return to the streets once the COVID-19 crisis comes to an end.
While participants are staying at these hotels, on-site service providers are working with each client individually to develop an exit plan, with the goal of moving them to a situation that permanently resolves their homelessness. In cases where this isn’t feasible, LAHSA will use existing shelter capacity to move people into an interim housing environment or explore other options.
Why is Project Roomkey important for my community during the COVID-19 pandemic?
Project Roomkey will protect the most vulnerable people in our communities, prevent the spread of COVID-19 and protect capacity in our healthcare system. In addition, in this period of economic uncertainty, Project Roomkey is keeping local businesses open and members of our community employed, with local tax revenue benefiting local cities.
How are the hotel occupants assigned to hotels?
The goal of Project Roomkey is to protect communities by preventing the spread of COVID-19.
With that in mind, the selection of clients who are eligible to participate in the program is intentional and community-focused.
Homeless services providers, working in the communities they serve, are first identifying clients who are already in the city where the Project Roomkey site is opening. After that, the focus is to identify clients in cities or unincorporated areas surrounding the Project Roomkey site. Once those clients are identified, the focus broadens to include clients in the Service Planning Area (SPA) in which the site is located.
How is the County identifying hotel/motel site locations?
The County has partnered with hotel associations to identify sites that meet the operational needs of the program. Hundreds of properties have been explored and contacted.
Los Angeles County aims to open Project Roomkey sites throughout the County and the Service Planning Areas (SPAs) to account for need based on the 2019 Point in Time Count.
State, County, and private sector real estate experts are working with local hoteliers to determine interest in the program. Through Project Roomkey, business owners can support their enterprise and their employees.
What is the difference between the County’s medical sheltering sites and Project Roomkey sites?
Los Angeles County is working on a separate, but parallel program to use hotels and motels throughout the County to temporarily house individuals who have been exposed to COVID-19 and cannot isolate or quarantine in their own home. This program serves anyone in need of an isolation or quarantine site, which can include, but is not limited to people experiencing homelessness.
How many hotel and motel rooms are a part of Project Roomkey?
The County has secured more than 2,500 rooms and more are coming online every day to prevent the spread of COVID-19.
What is the referral process for Project Roomkey?
The Los Angeles Homeless Services Authority is working closely with community-based service providers and outreach workers in the communities where Project Roomkey sites are located to identify individuals who are eligible for placement in a Project Roomkey site.
Where can I get more information?
For the most up-to-date information on the County’s efforts to prevent the spread of COVID-19 through Project Roomkey, please visit https://covid19.lacounty.gov/project-roomkey/ or https://covid19.lacounty.gov/incident-updates/.
The City has received inquiries regarding the eviction of tenants during the COVID-19 emergency. The following orders from the Governor of the State of California contains some information regarding tenant evictions, and there may be other and additional orders that may be issued by governmental entities (the City of Monterey Park has not issued any orders regarding evictions):
Additionally, California Penal Code Section 396(f) may provide relevant information depending on your particular circumstances:
There may be additional information available for landlords through the California Apartments Association https://caanet.org/local/los-angeles/ and for tenants through the Western Center on Law and poverty https://wclp.org/ and the Calif. Business, Consumer Services and Housing Agency.
You may also contact the L.A. County Disaster Help Center for additional information about landlord – tenant issues. Call 833-238-4450; email firstname.lastname@example.org; or visit lacountyhelpcenter.org.
The City is providing all of the above links as they are a matter of public information. Nothing in this information should be construed as, nor is intended to be, legal advice. This is simply information regarding the topic. Tenants and landlords should consult their own legal counsel regarding their unique situations.
The City of Monterey Park is proactively implementing measures to protect thehealth of our utility customers and employees, and provide accommodations forcustomers impacted by the Coronavirus (COVID-19) public health emergency. Firstand foremost, we would like to reassure customers that the water they receivefrom the City is safe to drink and meets all state and federal health andsafety standards. Water delivered to customers is treated and tested to ensureit meets drinking water requirements. Our team of water professionals iscommitted to ensuring customers have reliable water at their taps when theyneed it. In addition, sewer service and trash service continue. We do notanticipate any utility service interruptions.
No wipes in the pipes! Please do not flush wipes of any kind (flushable or disposable) down the toilet. So called "flushable" wipes do not disintegrate, creating serious problems in our sewer system such as backups. Rather than flushing, please dispose of these products in the trash. In addition, please do not flush paper towels, feminine products, cloth materials, or anything besides waste and toilet paper. Let’s keep our sewer pipes flowing!
The library is open by appointment only for in-person visits Tuesday-Saturday, 1-5 p.m. More info.
Contactless Checkout is available at the Monterey Park Bruggemeyer Library. Patrons may use the library catalog to request library materials for curbside pickup to enjoy at home. For more information, visit the Contactless Checkout page or call the Circulation Desk at (626) 307-1366.
Patrons may access the library WiFi from the library parking lot from 8 a.m.-8 p.m.
Patrons may access the following online resources from home:
OverDrive ebooks and audiobooks for adults, teens and kids (library card required)
New York Times Digital
Britannica School Edition
Prenda Coding Club self guided online coding program for kids and teens
TumbleBooks ebooks for kids
Monterey Park Bruggemeyer Library Consumer Health Resource Center
USA Learns learn English and study for the US Citizenship test
Additional Online Resources
Monterey Park’s Spirit Bus transportation service is temporarily suspended until further notice.
The City of Monterey Park has been closely monitoring the use of the Spirit Bus fixed route transportation service during the COVID-19 pandemic. Recent reports indicate an 83% decrease in ridership due to previous school closures and a majority of residents staying at home. The City is currently looking into the ridership and ways in improving our community transit system.
Senior transportation services for essential medical and grocery/pharmacy trips will continue to be offered through Dial-A-Ride and Dial-A-Taxi programs. For more information about these programs, please contact Langley Senior Center at 626-307-1396.
For more Spirit Bus info, please visit the Spirit Bus page or call public works at 626-307-1320.
Elections are held the first Tuesday after the first Monday of March in even-numbered years.
To become a candidate in the next city election, you must first be a registered voter and reside in the district you are running for at the time nomination forms are issued to you. All required forms and guidelines to run for office in the general municipal election will be available in the City Clerk's office starting in November.
You may obtain the required forms in the City Clerk's office, located at 320 West Newmark Avenue, or you may download the forms available through the Secretary of State website.
The forms required include:
*The personal funds of a candidate or officeholder used in connection with seeking or holding elective office are contributions and are counted toward qualifying as a recipient committee. However, personal funds used to pay a candidate filing fee or a fee for the statement of qualifications to appear in the ballot pamphlet are not counted toward the $2,000 threshold.
At 8 p.m. on Election Day, the polls close. The Los Angeles County Registrar Recorder's Office (RRCC) is the Central Counting Place (location where ballots are counted). All semi-final results will be released and available from RRCC headquarters located at 12400 Imperial Highway, Norwalk, CA 90650. Semi-final results will also be continuously updated and displayed on the County's website at www.lavote.net throughout Election Night and during the Official Canvass.
The county elections official shall prepare a certified statement of the results of the election and submit it to the City within 30 days of the election.
Any person who is 18 years of age or older and a citizen of the U.S. can register to vote by filling out a voter registration form. It is required that you file a new form each time you move or have a name change. You must be registered to vote at least 15 days prior to the election in which you intend to vote. Check the L.A. County Registrar of Voters website for further information. Registration forms are available at the following locations:
City of Monterey ParkCity Clerk's Office320 W. Newmark Ave.Monterey Park, CA 91754
Monterey Park Post Office245 W.Garvey Ave.Monterey Park, CA 91754
Anyone who is interested in volunteering must complete a volunteer application . These can also be picked up from any of the library’s information desks. Please call the Administration Office at (626) 307-1269 for more information.
The Friends of the Library assists with the semi-annual book sale, runs the Bookstore, raises funds for programs, presents library programs, etc. Please ask at the Reference Desk for an application. Dues are $5 for a single person, $10 for a family, $3 for Seniors, $25 for Patron status, $50 for Sustaining and $100 for Benefactor. The Friends is a nonprofit 501(c)3 organization.
The library also accepts donations of new-to-fairly-new books and magazines in good condition for the Friends Bookstore. Donations should be placed through the Donation Drop next to the rear entrance. All proceeds from sales of donated items go to support the library.
In 2008, the California State Fire Marshal determined that all multi-family residential buildings in the State of California consisting of three or more units shall be inspected annually by the local Fire Department throughout the state. It was determined through data received from the Los Angeles County Assessors’ Office that your property falls within this category. In an attempt to meet the requirement set forth by the State Fire Marshal, the Fire Department (FD) has developed, evaluated, and implemented a uniform and equitable plan to inspect all properties in its jurisdiction that fall within these criteria.
Inspections are being conducted on a systematic basis with consideration of the building density and potential for fire, life, and panic emergencies. The FD’s compliance plan has a minimum performance goal of completing all associated apartment housing annual inspections and follow-up compliance inspections each calendar year. You can anticipate that your property will be inspected beginning January 1st thru December 31st.
As the property owner/manager you are encouraged to immediately conduct a thorough walk-through of your property with a focus on identifying potential hazards and correcting them.
A routine fire and safety inspection will be conducted on your property. The inspector will focus on the building perimeter and common areas (open garage, stairwells, laundry areas, etc).
During a recent fire/life safety inspection of your property, our inspector found a fire code violation(s) needing your immediate attention and corrective action. You can anticipate a follow-up inspection 21 days from the date of inspection, to verify corrections on the item(s) identified on the NOV.
Yes, there is an annual inspection fee to property owner(s), which is assessed at the established City rate. If the property is found to be in violation, and the owner(s) fails to make the corrections during the allowed period, a re-inspection fee of $110.48 may be assessed by the City for each additional inspection thereafter until all corrections are completed.
If any violations are observed, you will receive a Notice of Violation from the FD. If your property is in full compliance you will not receive any notifications.
If you are considering the in the front yard, please stop by City Hall to submit a simple site plan and wall elevation for Planning clearance prior to starting the work
Between 6:30 a.m. to 3:30 pm. please call 626-307-1320. After hours please contact the Monterey Park Police Department at 626-573-1311. You will be able to speak to someone 24 hours a day.