Management Services

Monterey Park Resident Survey

The City of Monterey Park is conducting community outreach around its City Budget and resident’s priorities. Monterey Park, like most California cities, is facing rising demands for services and must make informed choices about what to prioritize and the City would like to hear from as many residents as possible about their most important issues. You can let us know your priorities by completing the short survey available at this link.

Take the Survey

Community Workshops – Reviewing City Priorities and Planning Together

Residents are invited to attend any of the Community Workshops to learn about the results of a recent priority survey and to hear from City leaders about Monterey Park’s needs regarding public safety, homelessness, parks, roads, and other City services. Community input is needed in planning together for the future of our community. Multiple languages will be available. Light refreshments will be served.  

Workshops will be held on the following dates, times, locations and languages:

  • Tuesday, June 28, 11:30 a.m. at Langley Senior Center, 400 W. Emerson Avenue. Presented in English.
  • Thursday, July 7, 6:00 p.m. at Garvey Ranch Park, 781 S. Orange Avenue. Presented in English.
  • Saturday, July 9, 10:30 a.m. at Bella Vista Elementary School, 2410 Findlay Avenue. Presented in Spanish.
  • Monday, July 11, 6:00 p.m. at Highlands Elementary School, 400 Casuda Canyon Drive. Presented in English.
  • Tuesday, July 12, 6:00 p.m. at Sierra Vista Park, 311 Rural Drive. Presented in Chinese.

About the Department
Management Services Department is the core of the City’s financial operations. It provides centralized financial planning, budgeting, investing, debt management, general ledger, grant accounting, accounts payable, payroll, audits, and financial reporting. In addition, the department establishes and maintains the City’s administrative policies and procedures for internal controls.

The department maintains the City’s IT management function and provides the housing services program to residents. Current IT applications, including accounting, assessment, budgeting, licensing, utility billing, and financial planning, are all on a PC-based network. In addition to assisting City departments in purchasing services and goods, Management Services maintains the City’s telephone system and copier leasing functions. The department maintains a public service counter and serves as the central revenue collection point for the City, including water, trash, and sewer billing, various users’ fee, business license, utility tax, and franchise tax.

The department serves dual functions: supporting other City departments and meeting the needs of the Monterey Park citizens.  The primary operations include financial services, data processing, purchasing, and revenue collections.

The department is organized into the following divisions and key personnel:

  • Finance:  Interim Finance Manager, John Hanson
  • Support Services: Support Services Manager, Tim Shay

The primary goal of the Management Services Department is to continue enhancing its service quality to the public and all City departments. You can reach Management Services via email or by fax at 626-307-2516 (Finance; Housing) or 626-307-0753 (Support Services).